Level 1 & Level 2 Field Techs/Desktop Support
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-04-19
Listing for:
Royal Communications Consultants Inc
Seasonal/Temporary
position Listed on 2026-04-19
Job specializations:
-
IT/Tech
Desktop Support, IT Support, Technical Support, HelpDesk/Support
Job Description & How to Apply Below
L1 and L2 Desktop Technicians
Location:
Plano, Texas - ONSITE
Shift: Monday through Friday: 8 am to 5 pm
Initiative:
Desktop Set Up
Part-time temporary
- Install, configure, troubleshoot desktop and workstation equipment and software, including telephones, desktop/laptop computers Microsoft and Apple) and printers.
- Handle equipment installation and moves with little or no supervision.
- Able to identify, analyze and resolve basic troubleshooting items but defers to supervisor or Level 1 tech for more complex hardware issues.
- Work well under supervision.
- Training will be provided.
- Excellent communication skills.
- Strong troubleshooting and critical thinking skills.
- Positive and professional demeanor.
- Install all the equipment that has been staged by the Level 1 Team.
- Work will have to be documented for what equipment was successfully installed and any errors that occur, within the provided Smart Sheets link.
- Distribute and stage each desk with the necessary equipment.
- Standard desk includes two monitors, VDI, camera, and peripherals.
- There will be additional equipment for each trader desk.
- Work will have to be documented within provided Smart Sheets link: what equipment has been staged at what desk.
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