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Senior Product Delivery Associate -Data Platforms Self-Service

Job in Plano, Collin County, Texas, 75023, USA
Listing for: JPMorgan Chase & Co.
Full Time position
Listed on 2026-05-10
Job specializations:
  • IT/Tech
    Product Designer, UI/UX Design, Technical Writer
Job Description & How to Apply Below
:

Category:
Product Portfolio & Delivery

Job Schedule:

Full time

Posted Date: T21:23:34+00:00

Job Shift:

:

As a Senior Product Delivery Associate within the Data Platforms organization, you support the delivery of self-service capabilities for platform users and bring solid delivery management experience with a background in big data technologies, cloud platforms, and user-centric product development.

Job responsibilities

* Manage delivery of features from discovery through design, development, release - in partnership with engineering and cross-functional teams.

* Focus on streamlining onboarding, resource management, and user interaction with data platforms such as Snowflake, Info1, AWS Data Lake and Cassandra across API, UI, and AI Agent channels.

* Ensure release readiness including stakeholder alignment, documentation, adoption tracking, and post-release follow-through based on user feedback.

* Maintain the product backlog for assigned capabilities, ensuring work is prioritized, well-refined, and clearly scoped to support predictable delivery.

* Solicit requirements from stakeholders, translating them into epics, user stories, and acceptance criteria that engineering partners can readily act on.

* Produce low-fidelity wireframes and workflow sketches to align stakeholders and engineering on requirements, reducing ambiguity and accelerating delivery.

* Map and document end-to-end user journeys across API, UI, and AI Agent channels to ensure a cohesive experience.

* Support product discovery efforts including user interviews, workflow observation, and feedback synthesis to inform delivery priorities and design decisions.

* Advocate for user experience quality across all interfaces, contributing to shared design patterns and consistency across channels.

* Measure and report on adoption and effectiveness, using data and user feedback to support iterative refinement and continuous product improvement.

Required Qualifications , Capabilities, and Skills

* Bachelor's degree in computer science, Information Systems, Data Engineering, or related field (or equivalent experience).

* 5+ years in product delivery or related roles with ownership of features from discovery through release.

* Experience managing delivery across highly technical engineering teams, writing epics, user stories, and acceptance criteria, and supporting iterative delivery processes.

* Ability to produce clear, low-fidelity wireframes or mockups. Familiarity with Figma, design systems, or shared component libraries.

* Experience supporting discovery activities such as user interviews, stakeholder workshops, or feedback synthesis. Experience partnering with UX designers.

* Strong communication, problem-solving, and attention-to-detail skills.

* Familiarity with API-first design principles and agentic AI.

* Foundational experience with Snowflake, AWS, Info1, or Data Lake technologies and Cassandra.
Position Requirements
10+ Years work experience
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