Project Manager, Data & Insights Solutions

Project Manager, Data & Insights Solutions

Professional Services United States Plano,Texas Herndon,Virginia Seattle,Washington
Salary: USD 95000 - 105000 Annually

The Justice Project Manager leads complex, high-visibility client implementations within the Justice vertical, overseeing end-to-end delivery across multiple integrated Tyler solutions. This role requires an experienced project leader who thrives in ambiguity, brings clarity to complexity, and consistently delivers measurable outcomes.

The Justice Project Manager partners closely with internal implementation teams, data engineers, solution architects, and client stakeholders—from technical contributors to executive sponsors—to drive success on transformative justice initiatives. These engagements often span data integrations, analytics deployments, and enterprise reporting solutions impacting courts, public safety, and justice administration statewide.

This individual combines strong project management discipline with strategic foresight, navigating evolving client needs and dynamic environments with autonomy, accountability, and confidence.

You'll start mornings reviewing project dashboards and prioritizing where to focus your energy. You'll spend time on calls with a county IT director troubleshooting a data integration challenge, then pivot to facilitating a working session between your data engineers and a client's public defender's office. You'll update executive stakeholders on project milestones, identify a resourcing risk before it becomes critical, and end the day refining next quarter's implementation roadmap.

Every day requires you to shift between strategic thinking and tactical problem-solving—often within the same hour.

• Lead full lifecycle implementation of Tyler Data & Insights solutions within the Justice domain—from scoping and kickoff through delivery, transition, and post-go-live review.
• Manage complex, multi-phase projects involving integrations with justice systems (e.g., RMS, CMS, eFile, CAD, or data exchanges).
• Translate business goals and operational outcomes into executable project plans, timelines, and measurable success criteria.
• Drive proactive risk identification and resolution, balancing scope, resources, and schedule to meet client and organizational objectives.
• Ensure consistent adherence to Tyler delivery standards, financial accountability, and documentation excellence.

You're the one keeping three major implementations moving forward simultaneously. You're identifying when a client's data quality issue will impact go-live and getting ahead of it. You're recalibrating timelines when requirements evolve, managing stakeholder expectations with transparency, and ensuring your team has what they need to deliver. You're tracking budget burn, forecasting variances, and making real-time calls about trade-offs between scope, schedule, and resources.

• Serve as the trusted liaison for Justice clients, building strong relationships across agencies, IT teams, and executive leadership.
• Communicate clearly and confidently across technical and non-technical audiences, simplifying complexity while maintaining precision.
• Facilitate alignment between Tyler delivery teams, client stakeholders, and partner vendors to ensure integrated success.
• Lead executive-level updates and retrospectives that reinforce transparency, accountability, and progress toward outcomes.

You're the person clients call when something's unclear or urgent. You're presenting project status to a county administrator one hour, then walking a technical team through integration specs the next. You're reading the room in stakeholder meetings, sensing when concerns aren't being voiced, and creating space for honest conversation. You're translating "the database migration is blocked by schema dependencies" into "we need two more weeks to ensure your historical case data is preserved correctly"—and getting buy-in for the revised timeline.

• Collaborate with Product, Engineering, and Implementation teams to…