Project Manager, Data & Insights Solutions

Project Manager, Data & Insights Solutions

The Justice Project Manager leads complex, high‑visibility client implementations within the Justice vertical, overseeing end‑to‑end delivery across multiple integrated Tyler solutions. This role requires an experienced project leader who thrives in ambiguity, brings clarity to complexity, and consistently delivers measurable outcomes.

The Justice Project Manager partners closely with internal implementation teams, data engineers, solution architects, and client stakeholders—from technical contributors to executive sponsors—to drive success on transformative justice initiatives. These engagements often span data integrations, analytics deployments, and enterprise reporting solutions impacting courts, public safety, and justice administration statewide.

This individual combines strong project management discipline with strategic foresight, navigating evolving client needs and dynamic environments with autonomy, accountability, and confidence.

You’ll start mornings reviewing project dashboards and prioritizing where to focus your energy. You’ll spend time on calls with a county IT director troubleshooting a data integration challenge, then pivot to facilitating a working session between your data engineers and a client’s public defender’s office. You’ll update executive stakeholders on project milestones, identify a resourcing risk before it becomes critical, and end the day refining next quarter’s implementation roadmap.

Every day requires you to shift between strategic thinking and tactical problem‑solving—often within the same hour.

Remote | Plano, Texas | Herndon, Virginia | Seattle, Washington

10‑25%

• Lead full lifecycle implementation of Tyler Data & Insights solutions within the Justice domain—from scoping and kickoff through delivery, transition, and post‑go‑live review.
• Manage complex, multi‑phase projects involving integrations with justice systems (e.g., RMS, CMS, eFile, CAD, or data exchanges).
• Translate business goals and operational outcomes into executable project plans, timelines, and measurable success criteria.
• Drive proactive risk identification and resolution, balancing scope, resources, and schedule to meet client and organizational objectives.
• Ensure consistent adherence to Tyler delivery standards, financial accountability, and documentation excellence.

Day‑to‑day, this means you are keeping three major implementations moving forward simultaneously, identifying when a client’s data quality issue will impact go‑live, recalibrating timelines when requirements evolve, managing stakeholder expectations transparently, and ensuring your team has what they need to deliver. You track budget burn, forecast variances, and make real‑time calls about trade‑offs between scope, schedule, and resources.

• Serve as the trusted liaison for Justice clients, building strong relationships across agencies, IT teams, and executive leadership.
• Communicate clearly and confidently across technical and non‑technical audiences, simplifying complexity while maintaining precision.
• Facilitate alignment between Tyler delivery teams, client stakeholders, and partner vendors to ensure integrated success.
• Lead executive‑level updates and retrospectives that reinforce transparency, accountability, and progress toward outcomes.

In practice: you are the person clients call when something’s unclear or urgent. You present project status to a county administrator one hour, then walk a technical team through integration specs the next. You read the room in stakeholder meetings, sense when concerns aren’t being voiced, and create space for honest conversation. You translate “the database migration is blocked by schema dependencies” into “we need two more weeks to ensure your historical case data is preserved correctly”—and get buy‑in for the revised timeline.

• Collaborate with Product, Engineering, and Implementation teams to align project delivery with product evolution and best practices.
• Foster collaboration across Tyler divisions supporting…