Senior IT Help Desk Lead — Escalations & Windows/Mac
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-05-23
Listing for:
Diverge IT
Full Time
position Listed on 2026-05-23
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Diverge IT is seeking a Senior Help Desk Technician to join our team in Plano, Texas. This full-time position involves acting as the senior escalation point for a team of technicians providing remote support for clients in Windows and Apple environments.
The ideal candidate will have over 5 years of IT support experience, knowledge of Microsoft and Azure products, and strong troubleshooting skills. Benefits include 401(k) matching and opportunities for professional development.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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