Senior Digital Commerce Product Leader

Job Description

We are seeking a highly motivated Digital Commerce Product Management Specialist to join our Digital Experience & Commerce team in Plano, TX or Seattle, WA. The specialist will lead the definition, development, approval, and introduction of new online product features and functionality.

Oversee the evaluation of business opportunities to define and optimize the product portfolio through analysis of targeted markets, market trends, new technology, customer business issues, and the competitive environment.

Apply industry knowledge and identify company product capabilities and service offerings with in‑depth analysis of market position to create and expand the portfolio of products and solution alternatives.

Advise on product development to create products and validate early product definitions with customers.

Oversee the formulation of product strategies and identify new product opportunities. Lead the development of product plans designed to address customer needs and/or expand market share.

• Understand customer needs and ensure product completeness, with particular attention to seamless cart and checkout experiences and robust order lifecycle management.
• Plan and support the implementation, communication, and change efforts in the rollout and enhancement of Commerce products, including cart/checkout optimizations, payment integrations, and order orchestration.
• Develop and implement strategic plans for Digital Experience & Commerce product families, to include new capabilities, enhance features, and eliminate issues.
• Leverage SAFe and agile methodologies. Lead the development and writing of epics and features, and present the product vision and approve objectives.
• Lead the prioritization process for all new functionality, concepts, changes, and enhancements.
• Define releases and program increments.
• Communicate product information to business owners, customers, and stakeholders.
• Represent business owners and stakeholders in the agile development process.
• Work with design and architecture teams to create user interface wireframes, mockups, and prototypes.
• Proactively manage and prioritize a backlog according to business value, complexity, and expectations.
• Coordinate with key partners and stakeholders to understand their business models and goals, and lead the definition of business requirements, content, and features.
• Research and analyze industry trends and competitive information.
• Collaborate with project teams to define Digital Experience & Commerce product strategy.
• Collaborate and build productive working relationships with internal business partners.

• 5+ years of Digital Experience & Commerce Product Management/Ownership experience.
• Intrinsic passion for Digital Experience & Commerce and awareness of best practices and trends.
• Experience with articulating and implementing strategy‑to‑action plans.
• Excellent written, verbal, and presentation communication skills.

• Experience with Order Management Systems (OMS), order lifecycle processes, fulfillment orchestration, returns, and refunds.
• Demonstrated experience designing and delivering cart/checkout experiences, payment integrations, and reducing cart abandonment.
• Familiarity with payments, tokenization, PCI considerations, fraud detection, SCA/PSD2, and checkout security best practices.
• SAFe and Agile product development experience.
• Knowledge of web design.
• Web analytics experience and understanding a plus (Adobe Analytics (Preferred), Google Analytics).
• Experience in JIRA, ADO, Confluence, and other project management & documentation tools.
• Strong strategic, analytical and critical thinking skills.

Successful candidates must satisfy the Company’s Conflict of Interest assessment process.

This position is for 1st shift.

Boeing is a drug‑free workplace. Post‑offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria are met as outlined in our policies.

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