Head of People Data Hub Product Strategy

We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you

We are seeking a top notch Product leader to lead Capital One’s People Data Hub (PDH) Platform. The PDH is the destination for all talent and organizational insights for Capital One.

In this role, you’ll be expected to demonstrate proficiency in five key areas:

Human Centered

• Immerse yourself in knowing your internal and/or external customer(s) by employing empathy research and design thinking to define broad-scale solutions that provide breakthrough leverage

• Model adaptability by encouraging continuous evolution to product strategy in light of industry trends, emerging solutions, new insights, and changing customer and business needs

Business Focused

• Learn the financial drivers, externalities, and points of leverage within your domain to identify new products or product enhancements that drive sustainable value

• Promote a culture anchored in data used to instrument products, validate outcomes, drive insights, and manage the business both tactically and strategically

Technology Driven

• Foster a strong agile discipline that inspires teams to continuously improve delivery evidenced through key agility metrics

• Partner with Technology leaders to influence end-state architecture and drive secure, resilient, performant and scalable technology solutions that solve material customer and business problems

• Govern the responsible and efficient application of technology resources by assessing opportunities for reusing existing solutions, clearly defining minimum viable products, and always building with extensibility in mind

Integrated Problem Solving

• Develop and champion a bold vision that drives meaningful outcomes by embracing the art of the possible

• Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer

Transformational Leadership

• Establish a long-term product portfolio strategy informed by customer and business needs, and partner with leaders and stakeholders to regularly drive alignment, secure resources, and overcome impediments

• Attract, grow, empower, and inspire top product talent as they develop and deliver on their local product strategy in an iterative, outcome-focused, and well-managed way

What you will do

• Lead the end-to-end product strategy for the People Data Hub; you’ll take a broad view of both external, market-leading data, analytics, and BI platforms and Capital One’s enterprise HR priorities to shape an inspiring multi-year vision and roadmap

• Lead a team of world-class product managers and data experts who will continually raise the bar on what good looks like across product strategy and roadmap development, design, documentation, testing, and monitoring

• Partner with a broad range of stakeholders across business, technology, cyber, risk, and legal to ensure we are meeting the needs of our customers while maintaining a holistic view of tradeoffs and risks

• Collaborate with peers leading data and platform initiative across the enterprise to ensuring continual knowledge sharing and feedback loops to drive innovation and minimize arbitrary uniqueness

• Influence senior leaders and internal customers to resolve roadblocks or resources constraints

• Build trust and credibility through consistent delivery and effective management of complex dependencies

What we are looking for

• A customer-first mindset with a knowledge and passion for data

• A product centric mindset who is comfortable with backend products

• A strategic thought leader who can create a compelling vision and story to present to senior executives and inspire direct and partner teams

• A strong communicator who…