AWS Connect Architect Job Plano area,Texas USA,IT/Tech

AWS Connect Architect
Plano TX (5 days onsite)
Experience with Chime SDK Voice Connector with SIP trunking

Experience with Amazon Connect / Chime SDK Voice Connector integration (optional, highly desire)

Experience with AWS networking (prefer to have AWS Certified Advanced Networking Specialty certification)

Servicenow CRM integration, this might need to be a different person, the person that is experience with above normally will NOT have senior level experience with Servicenow CRM integration. And it also depends on how much integration we are talking about. Backend with SNOW only versus frontend (agent desktop) with backend end to end design. Implementing and customizing with SNOW requires experience in both SNOW (with API/CTI experience) .

It is actually more important that they have contact center integration experience with SNOW and have basic understanding on Connect (highly desire)

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

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