Release Coordinator​/Change Coordinator - Onsite

Role Summary

Genesis
10 is currently seeking a Release Coordinator / Change Coordinator – Onsite for a contract position with a Global Financial Institution located in Plano, TX or Charlotte, NC. This is a contract opportunity.

This role is responsible for managing end-to-end change and release activities, ensuring all changes are compliant with enterprise standards, policies, and timelines. The coordinator will act as the central point of contact across development, QA, and stakeholders to enable smooth, compliant, and high-quality releases.

• Partner with Development Teams, Product Owners, and Scrum Masters to create, manage, and submit high-quality CRQs (Change Requests) with accurate and complete details
• Coordinate end-to-end release activities, including planning, scheduling, approvals, implementation, and post-production validation
• Drive CRQ lifecycle management, ensuring timely approvals, risk mitigation, and clear audit trails
• Facilitate dependency management, risk identification, and issue resolution related to releases and CRQs
• Provide regular status updates on releases, timelines, risks, and blockers to stakeholders and leadership
• Ensure compliance with Enterprise Change Management policies and standards for all releases
• Lead release readiness activities, including QA validation, resource alignment, communication planning, and evidence collection
• Perform quality checks to reduce failures in QA and production by validating completeness and accuracy prior to submission
• Support post-release activities, including validation, incident tracking, and lessons learned
• Act as a central communication point to ensure alignment across teams and minimize disruptions during release cycles
• Identify and implement process improvements to streamline release and CRQ workflows

• Strong experience in Release Coordination / Change Management in enterprise environments
• Hands‑on experience with CRQ tools and processes (e.g., Remedy or equivalent)
• Solid understanding of SDLC and release lifecycle processes
• Experience working in Agile environments (Scrum, SAFe, Kanban)
• Proficiency with tools such as JIRA, Confluence, SharePoint, and change management systems
• Strong organizational and coordination skills with ability to manage multiple releases simultaneously
• Excellent communication and stakeholder management skills
• Strong attention to detail and focus on quality and compliance

• Knowledge of enterprise change and release management processes
• Familiarity with QA processes and quality assurance practices
• Experience with automation, reporting tools, or MIS tools (e.g., Excel, Access)
• Proven ability to manage competing priorities and work under tight deadlines
• Strong problem‑solving skills and proactive mindset
• Ability to build strong partnerships across teams and drive alignment

$57.70 - $65.70 per hour

Genesis
10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.