ServiceNow Developer

Client:
Toyota

Location:

Plano TX - Hybrid

6-12 month Contract

W2 or CTC Welcome

Automotive experience is a (+)

MUST-HAVES:
Work with Incident detection team-alignment b/w cases & reporting
Strong API Development

Preferred

Certifications:

Certified System Admin
Micro Cert
- Configure CMBD

Admin/Implementation Specialist (skill/previous role)

MODULES (to know)
Incident module
Security Ops module

Service Now Developer

We are looking for a Service Now Developer who will be responsible for the development and administration of solutions within Toyota's Service Now environments, specifically for the Security Operations module.

The developer will work with members of the Cyber Fusion Center & Cyber Risk management groups within Toyota, as well as with customers and external vendors to design, implement, test, document, and deploy enhancements, fixes, and configuration changes needed to support the enterprise. Daily activities will include developing solutions within Service Now, assisting with the integration of various security applications & tools with Service Now, system administration, report development and testing of the product and its sub-modules.

Job Responsibilities:

• Collaborate with team members to define, analyze, understand and document business and technical requirements.

• Design, develop and configure workflows, forms, scripts and underlying logic using SCRUM / Agile methodologies to address requirements.

• Participate in and support Security Operations modules for regular Service Now version upgrades.

• Implementation, maintenance and customization of Service Now modules including: ITSM, Security Incident, Vulnerability Response & Threat Intelligence.

• Integration of Service Now with other third-party tools using SOAP / REST web services.

• Develop and produce reports to track and show statistics and metrics related to ticket processing.

Job Qualifications:

• Minimum of 4 years of Service Now Development Experience

• Advanced JavaScript programming experience.

• Experience leading or heavily supporting at least one Service Now Security Operations implementation.

• Deep understanding of the configuration management database (CMDB), IT Service Management (ITSM) processes, and their value/relevance to Security solutions.

• Advanced functional and technical understanding of the Service Now Security suite.

• Experience in data collection and representation of KPI and metrics dashboards

• Strong organization and time management skills while working within a rapid software development environment.

• Experience with integrating Service Now Security Operations with common SIEM tools (such as Splunk, Qualys, Tanium) through existing plugins and/or advanced custom-code integrations.

• Excellent verbal and written communication skills with the ability to formulate and communicate highly technical and complex Security concepts to both technical and non-technical audiences in a clear and effective manner.

Certifications:

• Service Now Certified System Administrator (Required)

• Service Now Security Incident Response Implementation (Preferred)

• Service Now Vulnerability Response Implementation (Preferred)