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IT Service Desk Manager: Lead & Elevate User Support

Job in Plano, Collin County, Texas, 75086, USA
Listing for: Reliant Rehabilitation
Full Time position
Listed on 2026-06-03
Job specializations:
  • IT/Tech
    IT Project Manager, Systems Administrator
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

Reliant Rehabilitation is looking for an IT Service Desk Manager to supervise its technical support team and manage delivery of IT services. This role involves direct leadership, handling escalations, and ensuring quality service delivery.

The ideal candidate will have experience in managing IT support teams, a strong customer service orientation, and hands-on technical expertise. Responsibilities include monitoring service requests, developing processes, and liaising with external vendors.

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