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Senior Tier 3 Tech Support Engineer; Mitel & Networking
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-06-03
Listing for:
Black Box
Full Time
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Black Box in Plano, Texas is seeking a Tier 3 Technical Support Engineer to provide exceptional technical support to clients, solving complex hardware, software, and network issues. The role requires 5+ years of experience in technical support engineering, preferably in a call center environment, along with strong networking skills.
The ideal candidate must possess a Bachelor’s Degree in Information Technology or a related field. Responsibilities include diagnosing client issues, utilizing diagnostic tools, and maintaining a high level of client service.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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