Enterprise AI Platform Engineer

Enterprise AI Platform Engineer

Title: Enterprise AI Platform Engineer

Category: Software Development/ Engineering

City: Various, United States

CGI is seeking an experienced Enterprise AI Platform Engineer to support and enhance enterprise-wide Generative AI platforms within a highly regulated Financial Services environment. This role will focus on the operational support, integration, optimization, and governance of AI platforms such as ChatGPT Enterprise, Microsoft Copilot, and related Large Language Model (LLM) ecosystems deployed across cloud‑first infrastructure environments, including AWS.

This role is located at a client site in Plano, TX;
Reston, VA;
Lafayette, LA; or Knoxville, TN. A hybrid working model is acceptable.

The ideal candidate will work closely with infrastructure, security, cloud, and business teams to enable secure and scalable AI adoption across the enterprise. Responsibilities include troubleshooting AI platform issues, managing enterprise integrations and connectors, supporting AI‑driven automation workflows, monitoring usage and cost metrics, and delivering executive‑level reporting and optimization recommendations.

This position requires a strong blend of technical expertise, enterprise support experience, cloud integration knowledge, and stakeholder communication skills. The successful candidate will help drive AI enablement initiatives while ensuring compliance, governance, operational efficiency, and business value realization from enterprise AI investments.

• 5+ years of experience supporting enterprise AI platforms, cloud technologies, enterprise integrations, or operational support environments
• Hands‑on experience supporting Enterprise AI platforms such as ChatGPT Enterprise, Microsoft Copilot, and Copilot Studio
• Strong understanding of enterprise LLM ecosystems, AI operations, and user enablement within large‑scale organizations
• Ability to analyze AI usage metrics, token consumption, adoption trends, and operational costs to drive optimization efforts
• Understanding of AI agents, workflow automation, prompt optimization, and enterprise AI governance practices
• Experience integrating AI platforms with Microsoft 365 services including Teams, Outlook, SharePoint, and One Drive
• Knowledge of secure connector integrations, APIs, OAuth, SSO, RBAC, and enterprise identity/security frameworks
• Experience creating dashboards, executive reporting, and visualizations using Power BI, Tableau, or similar reporting tools
• Familiarity with cloud environments, particularly AWS, along with exposure to Azure or Google Cloud platforms
• Basic scripting or automation skills using Python, Power Shell, or Java Script
• Strong troubleshooting and operational support background in enterprise environments
• Experience working within Financial Services or other highly regulated industries is highly preferred
• Strong communication skills with the ability to support training sessions, workshops, and cross‑functional collaboration

Desired Skillset:

• Relevant cloud or AI certifications such as AWS Certified Cloud Practitioner, AWS Solutions Architect, Microsoft AI Engineer Associate, or related certifications are preferred

Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field required.

CGI typically does not hire individuals at or near the top of the range for the role. A reasonable estimate of the current range for this role in the U.S. is $ - $. CGI's benefits are offered to eligible professionals on their first day of employment to include Competitive compensation, Comprehensive insurance options, Matching contributions through the 401(k) plan and the share purchase plan, Paid time off for vacation, holidays, and sick time, Paid parental leave, Learning opportunities and tuition assistance, Wellness and Well‑being programs.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition,…