Senior Manager, Technical Program Manager, Global Network

Senior Manager, Technical Program Manager, Global Payment Network Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms?

At Capital One, we’re changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We’re dedicated to helping foster a world where everyone has an equal opportunity to prosper.

We’re a bank, but we don’t think like one. We’re always thinking about what’s next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That’s where you come in.

The Global Payment Network (GPN) Technology organization manages critical payments infrastructure to facilitate high-throughput, secure global transaction processing. Our Technical Program Management (TPM) teams are vital to GPN’s success. These teams leverage deep technical acumen and systems thinking to drive the architectural alignment, technical strategy, and execution of the organization’s objectives and key results. They improve scalability and system resilience within the GPN engineering lifecycle, with a focus on ownership of complex technical dependencies, cross-functional engineering roadmaps, and the robust delivery of global financial infrastructure.

• Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life‑cycle
• Exceptional communication and collaboration skills
• Excellent problem solving and influencing skills
• A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker
• Ability to simplify the technically complex and drive well‑educated decisions across product, engineering, design, and data science representatives
• Deep focus on execution, follow‑through, accountability, and results
• Exceptional cross‑team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done.
• Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners

• Bachelor’s Degree
• At least 5 years of experience managing technical programs

• 5+ years of experience designing and building data‑intensive solutions using distributed computing
• 3+ years of experience in building distributed systems & highly available services using cloud computing services / architecture - preferably using AWS
• 3+ years experience building highly scalable mobile products & platforms
• 3+ years of experience with Agile delivery
• 3+ years experience delivering large and complex programs – where you own the business or technical vision, collaborate with large cross‑functional teams, secure commitments on deliverables, and unblock teams to land business impact
• Experience in building systems & solutions within a highly regulated environment
• Bachelor’s Degree or higher in a related technical field (Computer Science, Software Engineering)

Plano, TX: $182,500 - $208,300

McLean, VA: $200,700 - $229,100

Richmond, VA: $182,500 - $208,300

Riverwoods, IL: $182,500 - $208,300

Salary includes performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.