Executive Director, Guidewire Policy Modernization and Core Insurance Platforms

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

As the Executive Director, Guidewire, Policy Modernization and Core Insurance Platforms you will be responsible for planning, coordinate, and supervise all activities related to the design, development, and implementation and maintenance of the organization's applications development and analysis function. You will be managing multiple development teams often supporting one or more lines of business or business functional areas. Works closely with clients in order to map and support their operational needs.

Responsible for developing, distributing, supporting, enforcing, and integrating best practices and technology standards across the organization, including ensuring all Information Technology General Controls, Processes and Procedures are followed as applicable and appropriate.

We offer a flexible work environment that requires an individual to be in the San Antonio TX or Plano TX office 4 days per week, 1 day flexible.

What You Will Do:

• Performs workload management and prioritization duties in support of operations for the functional area assigned.

• Applies subject-matter-expert functional knowledge to lead subordinate workers in producing work deliverables in support of departmental initiatives.

• Develops functional policies, procedures, and guidelines.

• Identifies opportunities and facilitates major improvements to processes and systems.

• Ensures that the assigned application group develops processes and tools that contribute to the company business objectives.

• Ensures that all application processes developed internally or by external service providers are conducted in line with corporate social responsibility, environmental and technical policies and applicable standards and legislation.

• Oversees the assessment of the technical and business fitness of the application portfolio and their associated costs and risks

• In partnership with CTO, Infrastructure and IT Security, ensures that the organization's applications are effectively secured and that risks are mitigated and comply with legal and corporate privacy and confidentiality rules.

• Establishes management routines to ensure appropriate oversight of the organization’s software development and maintenance activities.

• Serves as financial steward for the organization and manages relationships with major vendors and service providers to ensure they cost-effectively meet the needs of the organization.

• Evaluates and selects third party vendors to provide value added services. Facilitates the contracting process through the Third-Party Risk Management (TPRM) enterprise process.

• Responsible for contract company/service performance providing timely feedback to ensure the best value for USAA.

• Collaborates with CTO to ensure that solutions are consistent with technology standards.

• Works across IT and business partners to reduce technical debt.

• Collaborates with other leaders and/or stakeholders and develop an application development strategy that aligns with business strategy, adds value and is within budget constraints.

• Responsible for team’s adherence to SDLC and applicable controls.

• Works to ensure teams have appropriate, development plans consistent with domain of expertise.

• Mentors across the technical community.

• Provides oversight to the engagement with the business DPO and ensures deliverables adhere to Agile practices/methodologies.

• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Minimum Education:

• Bachelor's degree in computer science, computer information systems, or related field of study; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

Minimum Experience:

• 10 years of experience of general IT management competencies.

• 4 years of people leadership experience in building, managing, and/or developing high-performing teams required.

• Strong technical background of web-based application architecture, system and database architecture, security application integration, and object-oriented languages in a large enterprise environment.

• Extensive experience in all stages of the software development life cycle: requirements gathering, design, development, testing, and implementation.

• Demonstrated ability to communicate technical information to a…