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Retail Operations Junior Trainer

Job in Plano, Collin County, Texas, 75023, USA
Listing for: Cavco Industries
Full Time position
Listed on 2026-06-07
Job specializations:
  • IT/Tech
  • Business
    Operations Manager
Job Description & How to Apply Below
We are seeking a Junior Trainer - Field Support Specialist to join our Operations & Training team. This role is based out of Plano, TX and requires frequent travel to support multiple field locations.

The ideal candidate will have a strong operational background and a passion for helping others succeed. This position focuses on delivering hands-on training, supporting daily workflows, and ensuring consistent execution of company processes across locations.

Field Training & Support

* Deliver on-site training to operations and administrative teams

* Provide virtual training sessions and follow-up support

* Reinforce standard procedures and daily workflows in real-time

Contracts & Documentation Support

* Train field teams on accurate and complete contract preparation

* Reinforce proper handling of lender-related documentation and required forms

* Help ensure documentation is complete, consistent, and aligned with process requirements

* Identify and correct common documentation errors

* Explain how documentation impacts approvals, funding timelines, and overall deal flow

Operational Support

* Assist field teams with process-related questions and execution

* Support error resolution and reinforce proper procedures

* Provide hands-on guidance during day-to-day operations

Coverage & Responsiveness

* Provide support coverage for locations as needed

* Assist during high-demand periods or operational gaps

Performance & Feedback

* Identify trends in operational challenges and errors

* Provide feedback to improve training and processes

* Support continuous improvement across locations

What We're Looking For

* 2+ years' experience in operations, administrative support, or similar role

* Strong understanding of workflow processes and documentation accuracy

* Experience working with contracts or structured documentation preferred

* Ability to train, coach, and communicate effectively

* Comfortable working in a fast-paced, multi-location environment

* Ability to travel approximately 75% of the time

* Must be based in or willing to relocate to Plano, TX

Technical Requirements

* Proficiency in Microsoft Office (Excel, Word, Outlook)

* Comfortable using video conferencing tools (Teams, Zoom, etc.)

* Ability to learn and navigate operational and reporting systems

* Strong basic Excel skills (data entry, filtering, reviewing reports)

* Ability to manage email communication and scheduling independently

* Comfortable working on a laptop in both office and field environments

Preferred Qualifications

* Experience working in multi-location or field-based environments

* Prior experience training or onboarding team members

* Experience working with reporting systems or operational data

* Strong problem-solving and organizational skills

Work Environment

* Based out of Plano, TX corporate/training office

* Field-based role with frequent travel (~75%)

* Combination of in-person and virtual work

* Independent and team-based work environment

What Success Looks Like

* Accurate and complete contracts and documentation across locations

* Reduction in operational and documentation errors

* Improved efficiency in approvals and funding timelines

* Strong adoption of processes by field teams
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