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Salesforce Business Analyst and QA

Job in Plano, Collin County, Texas, 75086, USA
Listing for: Tata Consultancy Services
Full Time position
Listed on 2026-06-13
Job specializations:
  • IT/Tech
    IT Consultant, IT Project Manager, Systems Analyst, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 110000 - 135000 USD Yearly USD 110000.00 135000.00 YEAR
Job Description & How to Apply Below

Job Description

  • Banking and financial services experience is preferred
  • Ability to define the system landscape, identify gaps between current and desired end‑states, and deliver a CRM solution
  • Working knowledge in data migration and integration
  • Demonstrated ability to design and implement technology‑enabled business solutions in client‑facing and team leadership roles (e.g., functional lead, work‑stream lead, etc)
  • Write user stories aligning to product capabilities of Financial Service cloud and Experience Cloud
  • Hands‑on work on the existing Salesforce implementation
  • Lead defining and practical business solutions based on  technology implementing; experience leading executive discovery sessions
  • Understand requirements (functional and technical) needed to address client needs
  • Perform routine administration functions for
  • Create documentation (e.g., training, communications, release notes, test scripts, process flows) associated with Salesforce projects
  • Actively coordinate and participate in SIT and UAT
  • Coordinate with business and IT stakeholders
  • Onsite‑offshore coordination
  • Report regular progress on projects
  • Testing and training strategies
  • Sales, service certifications required
  • FSC certification will be preferred
Roles & Responsibilities
  • Execute quick POC
  • Write user stories aligning to product capabilities of Financial Service cloud and Experience Cloud
  • Hands‑on work on the existing Salesforce implementation
  • Lead defining and practical business solutions based on  technology implementing; experience leading executive discovery sessions
  • Understand requirements (functional and technical) needed to address client needs
  • Perform routine administration functions for
  • Create documentation (e.g., training, communications, release notes, test scripts, process flows) associated with Salesforce projects
  • Actively coordinate and participate in SIT and UAT
  • Coordinate with business and IT stakeholders
  • Onsite‑offshore coordination
  • Report regular progress on projects
  • Testing and training strategies
Qualifications
  • Bachelor of Computer Science

Salary Range: $110,000 to $135,000 per year

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