Hardware Asset Management Analyst

Role
- Hardware Asset Management Analyst

Location
- Plano, TX

Duration
- Long Term

We are seeking a highly motivated and experienced Hardware Asset Management Analyst with 4-6 years of experience to join our dynamic System Solutions team. This position is ideal for a candidate with experience in hardware or IT asset management, strong data accuracy skills, and proficiency in Service Now, who can effectively track, audit, and optimize asset life cycles while ensuring compliance and cost efficiency
. The successful candidate will be responsible for managing hardware asset inventory across its lifecycle, conducting audits and reconciliations, supporting procurement and deployment processes, ensuring compliance with policies and vendor agreements, generating reports and analytics, and improving asset management systems and processes.

• Maintain accurate records of all hardware assets including acquisition, deployment, maintenance, and disposal
• Conduct regular audits and reconciliations of hardware inventory data to ensure data accuracy.
• Collaborate with procurement, IT, and finance teams to track hardware purchases and budgets.
• Monitor hardware asset lifecycle and recommend timely upgrades, replacements, or disposals.
• Ensure compliance with vendor agreements, warranties, and regulatory requirements.
• Develop and maintain asset management policies, procedures, and documentation.
• Support incident and problem management related to hardware assets.
• Generate reports and analytics on hardware asset status, utilization, and costs.
• Investigate anomalies in asset data and resolve discrepancies.
• Assist in the implementation and improvement of asset management tools and systems, with a focus on Service Now.
• Provide training and support to staff on hardware asset management processes.

• Bachelor's degree in a relevant discipline
• Experience in hardware asset management or IT asset management roles.
• Proficiency in Service Now platform for asset management and reporting.
• Strong ability to generate detailed reports and analyze data to identify and investigate anomalies.
• Familiarity with asset management software and databases.
• Strong analytical and organizational skills.
• Attention to detail and accuracy in data management.
• Good communication and interpersonal skills.
• Ability to work collaboratively across departments.
• Knowledge of IT hardware lifecycle and procurement processes.

• Certifications such as Certified Hardware Asset Management Professional (CHAMP), ITIL Foundation, or ITIL 4 Hardware Asset Management (HAM).
• Experience with ERP or ITSM tools (e.g., SAP, Service Now).
• Understanding of compliance standards and audit processes.
• Experience with Inventory Management Systems and Practices

• Hybrid work environment
• Full time contract position
• Standard business hours with flexibility to support manufacturing operations as needed

• Analysis Skills
• Asset Management
• Asset Management Software
• Auditing
• Budgeting
• Communication Skills
• Data Analysis
• Data Management
• Data Quality
• Detail Oriented
• Documentation
• ERP (Enterprise Resource Planning)
• Finance
• IT Procurement
• IT Service Management (ITSM)
• ITIL (IT Infrastructure Library)
• Incident Management
• Interpersonal Skills
• Inventory Management
• Maintain Compliance
• Manufacturing Operations
• Operational Support
• Purchasing/Procurement
• Reconciliation
• Record Keeping
• Regulatory Compliance
• Regulatory Requirements
• Reporting Skills
• SAP
• Service Now
• Team Player
• Time Management
• Training/Teaching