IT Business Analyst

Job Description

We are seeking a Business Analyst in either Plano, TX or Charlotte, NC. This role is onsite 3 days per week. This person will partner on a day-to-day with business stakeholders and technology teams to gather requirements and translate them into clear user stories and acceptance criteria. This BA will work closely with the Product Owner and development team during Agile ceremonies to refine features, clarify scope, and ensure work is build ready.

This role will support testing efforts by answering questions during UAT/SIT and helping determine whether issues are defects or new requirements. The right person will continuously review current processes to identify gaps and improvement opportunities.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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• 5+ years of experience as an IT Business Analyst
• Strong experience gathering, documenting, and refining business requirements
• Hands‑on Agile/Scrum experience (writing epics, features, and user stories)
• Ability to work closely with developers and testers to clarify requirements and acceptance criteria
• Experience supporting UAT/SIT and helping distinguish defects vs. new requirements
• Strong communication skills (written and verbal); comfortable facilitating discussions
• Experience analyzing current processes, identifying gaps, and recommending improvements
• Familiarity with JIRA or similar Agile tools
• Comfortable working across business and technical teams
• Self‑directed, organized, and able to operate with minimal supervision
• Strong preference for candidates with prior large banking environment experience Experience acting as or partnering closely with a Product Owner
• Background in enterprise or financial services environments
• Experience refining or improving end to end business processes
• Exposure to solution design discussions (not hands‑on development)
• Experience identifying dependencies and risks early in delivery