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QA Manager – AI-Driven Communications; Hybrid

Job in Plano, Collin County, Texas, 75086, USA
Listing for: Citizens Financial Group
Full Time position
Listed on 2026-06-20
Job specializations:
  • IT/Tech
    IT QA Tester / Automation, Data Analyst
  • Quality Assurance - QA/QC
    IT QA Tester / Automation, Data Analyst
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
Position: QA Manager – AI-Driven Communications (Hybrid)

Citizens Financial Group seeks a Manager of Citizens' Communications Quality Assurance in Plano, Texas. The role encompasses leading the QA team, driving quality assurance processes for customer communications across digital channels and collaborating with product owners.

Candidates should possess a Bachelor's degree, strong leadership skills, and expertise in QA. The job offers a hybrid schedule with 4 days on-site and 1 day remote. Join a company committed to quality and customer satisfaction.

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