Entry-Level IT Help Desk Technician
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-06-26
Listing for:
Pape-Dawson
Full Time
position Listed on 2026-06-26
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Pape-Dawson in Plano, Texas is seeking a Service Desk I Technician to provide essential first-level technical support. This role emphasizes troubleshooting, ticket management, and user assistance, ensuring a responsive and positive experience for all end users.
The ideal candidate will possess 1-2 years of IT support experience, basic knowledge of Windows and Microsoft 365, and excellent communication skills. This is an onsite position, requiring availability Monday to Friday, 8am to 5pm. Opportunities for growth into Service Desk II are available.
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