Lead Site Reliability Engineer

Want to work in technology in the financial industry?

Our client is seeking a highly motivated Site Reliability Engineer to join a dynamic team. Global Banking Technology is building and scaling Site Reliability Engineering (SRE) across a large, highly regulated banking environment. We are seeking a senior SRE practitioner to lead and accelerate transformation from traditional L2 production support toward an SRE operating model. This role will help define, implement, and embed SRE practices across infrastructure and banking services, enabling measurable reliability outcomes, reduced manual toil, stronger automation, and improved service visibility.

The successful candidate will bring proven, hands‑on experience implementing SRE in a large corporate bank and will be able to influence operations, engineering, and product partners to institutionalize SRE practices on a scale.

Since 2010, mthree has been helping clients solve their business and technological challenges. We are a technology and business consultancy with a global workforce delivering significant business and IT projects in some of the largest financial services organizations worldwide.

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Our Expert program offers experienced professionals access to top roles in tech, finance, aviation and insurance. Join us to work on groundbreaking technology projects, from international trading platforms to critical applications for leading airlines. We recruit professionals who are eager to fast‑track their careers in technology or operations within prestigious global organizations.

• Lead the design and execution of the SRE adoption approach across Global Banking, including the transition path from traditional L2 support to reliability engineering.
• Establish practical engagement patterns between SRE, application teams, and platform teams and help teams adopt a consistent way of working.

• Drive adoption of Critical User Journeys, Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets for priority services, ensuring metrics reflect user experience and business outcomes
• Help teams implement error budget based decisioning that balances reliability, delivery velocity, and operational risk

• Identify operational toil and lead initiatives to eliminate it through automation, self‑healing patterns, runbook automation, and operational tooling improvements
• Establish and implement a model to partner with engineering teams to build reliability into services through design improvements, improved instrumentation, and resilience patterns

• Improve production outcomes through strong incident response practices, including major incident triage support, root cause analysis, post incident reviews, and preventive engineering actions.
• Strengthen problem management with a focus on reducing repeat incidents, technical debt risk, and manual intervention.

• Establish practical observability standards across logs, metrics, traces, dashboards, and alerting to reduce noise, improve signal quality, and shorten time to detect and restore service.
• Partner across platform, tooling, and service management teams to align SRE needs to enterprise tooling and processes
• Work with tools like Splunk, Dynatrace, OTEL and instrument end to end observability for services, ensuring teams are able to adopt and use the platforms

• Influence leaders across operations, engineering, and product to adopt SRE principles and measurable reliability goals
• Communicate clearly with senior stakeholders, including executive updates on progress, adoption, and…