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L1 Application Support Engineer — Fast-Paced Incident Resolver
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-06-28
Listing for:
ViaPlus by VINCI Highways
Full Time
position Listed on 2026-06-28
Job specializations:
-
IT/Tech
IT Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
Via Plus by VINCI Highways in Plano, TX is seeking an Application Support Engineer to provide first-level technical support for production applications. The role involves ticket triage, troubleshooting, and ensuring adherence to SLAs.
The ideal candidate will have 1-3 years of experience in application support with strong problem-solving skills and familiarity with ITSM tools. Responsibilities include monitoring application performance and collaborating with support teams.
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