IT Help Desk Specialist: First-Line Tech Support
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-07-01
Listing for:
Doyon Limited, Doyon Drilling, Inc
Full Time
position Listed on 2026-07-01
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Doyon Limited, Doyon Drilling, Inc is seeking a Technical Support Analyst to provide initial technical support to clients by troubleshooting various IT-related problems. This role is critical in ensuring client satisfaction through effective service. Candidates should have at least a high school diploma and 2+ years of relevant experience in a technical help desk environment.
The Technical Support Analyst will work primarily in an office setting and may require local travel. Certifications like CompTIA A+ are preferred but not mandatory. The ideal candidate will have strong troubleshooting skills and a focus on customer service.
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