Site Reliability Engineer

Site Reliability Engineer

Site reliability engineers ensure the stability and reliability of IT environments by managing server infrastructure, troubleshooting issues, and collaborating with ITIL teams for continuous improvement.

Drive technology triage efforts to completion by assisting with restoral steps and identifying root causes. Collaborate with various ITIL teams to enhance environment stability. Manage server environments including Windows and Linux platforms. Understand distributed application flow to effectively diagnose and resolve issues. Possess a working knowledge of coding languages such as Java and NET. Utilize scripting skills to automate tasks and improve operational efficiency.

Apply database knowledge including SQL and Oracle for data-related troubleshooting. Understand network transport layers to analyze and resolve connectivity issues.

Lead incident triage and resolution processes to minimize downtime. Perform root cause analysis to prevent recurrence of issues. Coordinate with cross-functional ITIL teams to implement stability improvements. Manage and maintain server infrastructure on Windows and Linux systems. Monitor distributed applications and ensure their smooth operation. Develop and maintain scripts for automation and monitoring. Support database administration tasks related to SQL and Oracle.

Analyze network transport layer issues to ensure reliable communication.

Mandatory skills:
Java, MySQL, Splunk, Windows Server, Oracle DB Administration. Good to have skills:
Red Hat Linux Administrator, Dynatrace, App Dynamics.