Network Security Engineer; Zscaler SASE -Hybrid - Plano, Texas

Position: Network Security Engineer (Zscaler SASE) -Hybrid - Plano, Texas
Req

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Network Security Engineer (Zscaler SASE)
-Hybrid - Plano, Texas to join our team in Plano, Texas (US-TX), United States (US).

Prior to Applying, please review and comply accordingly:

Please carefully review the job requirements and pay transparency details below prior to applying

Job

Responsibilities Include:

* Works as part of a 24/7 team working on rotational shifts.

* Works as part of Platform and Content Engineering handling tunings, stakeholder requests, escalations, reporting, trainings.

* Administers the organization's security tools to gather security logs from their environment.

* Performs lifecycle management of the supported security tools/technologies, Break-fix, Patching, Live update.

* Adheres to SOPs and notify stakeholders on log flow/log format issues.

* Documents best practices.

* Identifies opportunities to make automations which will help the incident response team.

* Performs security incident handling and response from several vectors including End Point Protection and Enterprise Detection and response tools, attack analysis, malware analysis, network forensics, computer forensics, and a broad range of skills in LAN technologies, Windows and Linux O/S's, and general security infrastructure.

* Carries out agreed maintenance tasks.

* Ensures usage of knowledge articles in incident diagnosis and resolution and assists with updating as and when required.

* Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information.

* Investigates causes of incidents and seeks resolution.

* Escalates unresolved incidents and follow up until incident is resolved.

* Provides service recovery, following resolution of incidents.

* Documents and closes resolved incidents according to agreed procedures.

* Investigates and identifies root cause of incidents and assists with the implementation of agreed remedies and preventative measures.

* Maintains knowledge of specific specialisms, provides detailed advice regarding their application.

* Ensures efficient and comprehensive resolution of incidents, including ensuring that repairs are carried out by coordinating product requests, working with other team members.

* Logs all such incidents in a timely manner with the required level of detail with all the necessary.

* Cooperates with all stakeholders including client IT environments, vendors and carriers to expedite diagnosis of errors and problems and to identify a resolution.

Basic Qualifications:

* 8+ years experience in Security including:

* Must have Zscaler SASE experience

* Good to have Checkpoint NGFW management & deployment experience

* Good to have experience of firewalls like Palo Alto NGFW, Fortinet, Cisco FTD

* Seasoned experience in technical support to clients.

* Seasoned experience in diagnosis and troubleshooting.

* Seasoned experience in configuring/managing security controls such as Firewall, IDS/IPS, EDR, NDR, UTM, Proxy, SOAR, Honey Pots and other security tools.

* Seasoned experience providing remote support in Security Technologies.

* Seasoned experience in SOC/CSIRT Operations.

* Seasoned experience in handling security incidents end to end.

* Knowledge on networking, Linux and security concepts.

* Knowledge on log collection mechanism such as Syslog, Log file, DB API.

* Knowledge in security architecture.

* Seasoned experience in Security engineering.

Preferred

Skills:

* Seasoned working knowledge on implementation and monitoring of security tools/technologies.

* Seasoned knowledge on security architecture, worked across different security technologies.

* Good to have experience of firewalls like Palo Alto NGFW, Fortinet, Cisco FTD

* Customer service orientated and pro-active thinking.

* Problem solver who is highly driven and self-organized.

* Great attention to detail.

* Good analytical and logical thinking.

* Excellent spoken and written communication skills.

* Team player with the ability to work well with others and in group…