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Senior Mitel UC Support Engineer - Tier 3

Job in Plano, Collin County, Texas, 75086, USA
Listing for: Black Box
Full Time position
Listed on 2026-07-08
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below

Black Box is seeking a Mitel Sr. Support Engineer in Plano, Texas to deliver advanced technical support for complex voice, networking, and collaboration solutions. The role involves Tier 3 support, troubleshooting Mitel solutions, performing diagnostics, and ensuring excellent customer service.

The ideal candidate has over 5 years of technical support experience, strong networking knowledge, and relevant Mitel certifications. Commitment to service excellence and continuous learning is essential.

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Position Requirements
10+ Years work experience
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