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Technical Support & Data Analytics Specialist

Job in Plano, Collin County, Texas, 75086, USA
Listing for: Dematic
Full Time position
Listed on 2026-07-08
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, Data Analyst
Salary/Wage Range or Industry Benchmark: 65000 - 80000 USD Yearly USD 65000.00 80000.00 YEAR
Job Description & How to Apply Below

Dematic is seeking a Technical Support Associate in Plano, Texas, to provide analytical and operational support to the technical service team. This role involves monitoring performance metrics, managing service data, and assisting with issue resolution to enhance customer experience.

The ideal candidate should have an associate degree in a related field and 1-3 years of technical support experience. Additional proficiencies in Excel and BI tools are preferred. Dematic offers competitive compensation and benefits alongside growth opportunities.

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