Lead Administrator L1

Lead Administrator L1

Role Name:
Application Production Support

Primary

Skills:

Unix/Linux, SQL, Application Production Support, Incident Management, Autosys, Splunk, Dynatrace, Informatica, Hadoop, File Transfer, Service Now/Remedy

Secondary

Skills:

Data Stage, Teradata, Spark, Change & Release Management, Monitoring & Scheduling Tools, Banking Domain Support, Documentation, Stakeholder Communication, Problem Analysis & Troubleshooting

Position Summary:

The Application Production Support role is within the Banking and Production services group, where the successful candidate will be responsible for providing day to day level 2 operational application support for existing as well as new applications that are deployed. Selected individual will be required to monitor application jobs, services, work through resolving application issues, problems and incidents that are related to the application system(s) or reported by business users.

Also, support change and release activities.

Required Skill:
Practical work experience with Unix/Linux systems, file transmission and ability to write SQL queries, perform DB updates and exposure to monitoring scheduling tools such as Autosys, Splunk, Dynatrace. Informatica Hadoop systems knowledge to navigate through the systems, verify logs and troubleshoot issues. Ability to provide day to day production application support with in-depth analysis, investigation and troubleshoot issues on banking platforms and associated applications.

Participate in incident bridge calls, ensuring all required individuals are on the call and are actively seeking to resolve the issue(s). Document maintain operations procedures. Work closely with technology and business operation teams. Require good verbal written communication skills. Familiarity with ticketing tools such as Remedy, Service Now etc.

Desired Skill:
Data Stage Tera Data Spark

Mandatory

Skills:

Linux Admin.

Experience:

5-8 Years. The expected compensation for this role ranges from $60,000 to $135,000. Final compensation will depend on various factors, including your geographical location, minimum wage obligations, skills, and relevant experience. Based on the position, the role is also eligible for Wipro's standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options.

Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome.