Dynatrace Administrator

Location: Plano, TX (hybrid 3 days onsite per week)

Other Approved

Location:

Charlotte, NC

Pay Scale: $43-46/hr W2

Duration
: 12 months assignment with possible extension up to 24 months

Matlen Silver is recruiting for a Consultant with a background in Dynatrace monitoring tool management that will be responsible for administration, support, and optimization of the Dynatrace monitoring platform, ensuring high availability and performance of our application and infrastructure monitoring solutions.

• Provide day-to-day administration and support for the Dynatrace Managed platform, including One Agent and Active Gate deployment, configuration, and upgrades.
• Monitor the health and performance of the Dynatrace environment and proactively resolve issues.
• Troubleshoot and resolve incidents related to Dynatrace monitoring, integrations, and data collection.
• Collaborate with application, infrastructure, and Dev Ops teams to onboard new services and optimize monitoring coverage.
• Configure custom dashboards, alerts, synthetic monitors, and management zones as per business requirements.
• Maintain documentation for Dynatrace configurations, processes, and troubleshooting steps.
• Stay current with Dynatrace product updates, best practices, and new features.
• Participate in on‑call rotation and provide after‑hours support as needed.

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
• 2+ years of experience supporting Dynatrace or similar APM platforms (App Dynamics, New Relic, etc.).
• Strong understanding of Dynatrace architecture, including One Agent, Active Gate, and Cluster components.
• Experience with deploying and managing monitoring agents on Linux and Windows servers.
• Familiarity with cloud platforms (AWS, Azure, GCP) and containerized environments (Kubernetes, Docker).
• Proficient in troubleshooting application and infrastructure performance issues using Dynatrace.
• Experience with integrating Dynatrace with ITSM, alerting, and automation tools (e.g., Service Now, Splunk, Pager Duty).

• Dynatrace Associate or Professional certification.
• Experience with synthetic monitoring, log monitoring, and custom metric ingestion in Dynatrace.
• Knowledge of ITIL processes and incident management best practices.

Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non‑job‑related medical condition or disability, or any other legally protected status.