Incident Management Specialist

Incident Management Specialist

The Koch Swarm team delivers enterprise-wide IT end-user support across all Koch companies globally. We are a knowledge-centered team that values thinking, learning, and contribution as much as execution.

We operate in a complex environment and expect our team members to think beyond the ticket to improve the environment, challenge existing ways of working, and continuously raise the standard for how support is delivered. We avoid tunnel vision, focus on root causes, and take ownership for improving outcomes—not just responding to issues.

Location:

This role can be located in Wichita, KS / Atlanta, GA / Plano, TX and requires an in-office presence with flexibility.

This role is not eligible for VISA sponsorship.

Koch creates and innovates a wide spectrum of products and services that make life better. Our work spans a vast number of industries across the world, including engineered technology, refining, chemicals and polymers, pulp and paper, glass, electronics and many more. Headquartered in Wichita, Kansas, Koch employs about 120,000 employees across the globe.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.