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VM Specialist - Public Sector Tech Support Engineer

Job in Plano, Collin County, Texas, 75086, USA
Listing for: Palo Alto Networks
Full Time position
Listed on 2026-07-13
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Network Security, Cybersecurity
Salary/Wage Range or Industry Benchmark: 123200 - 199100 USD Yearly USD 123200.00 199100.00 YEAR
Job Description & How to Apply Below

Palo Alto Networks in Plano, TX is seeking an experienced Public Sector Technical Support professional to join our USG team. You will provide advanced post-sales technical support to government customers, translate complex issues into actionable guidance, and drive best practices to improve security posture.

You’ll collaborate with cross-functional teams, document troubleshooting steps, and participate in on-site travel for critical situations, including weekends and on-call coverage.

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