More jobs:
Blue Yonder WMS Service Delivery Manager
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-07-15
Listing for:
TechClub Inc
Full Time
position Listed on 2026-07-15
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant -
Management
IT Project Manager
Job Description & How to Apply Below
Role: Blue Yonder WMS Service Delivery Manage
Location: Hybrid - Plano, TX
Job DescriptionRequired Skills:
- BY WMS
- Project Management
- Service Delivery Management:
Oversee the daily availability, performance, and stability of the Blue Yonder WMS. Ensure all IT service level agreements (SLAs) are met. - Incident & Escalation Management:
Lead root-cause analysis and resolve system outages, user bottlenecks, and critical operational escalations - Vendor & Stakeholder
Collaboration:
Act as the primary liaison between warehouse operations teams, IT support staff, and third-party vendors. - Continuous Improvement:
Identify operational pain points and translate them into configuration changes or enhancements using standard Blue Yonder WMS functionalities - Team Leadership & Governance:
Manage, mentor, and mentor a team of WMS analysts, super users, and technical leads
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