Bus Continuity Consultant

Bus Continuity Consultant

Charlotte, North Carolina;

Chandler, Arizona;
Plano, Texas;
Jacksonville, Florida

** To proceed with your application, you must be at least 18 years of age.*
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** Bank of America employees are required to meet all*
* ** posting eligibility requirements*
* ** prior to applying for any new position.*
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** To proceed with your application, you must be at least 18 years of age.*
* Acknowledge (
-2)

** Bank of America employees are required to meet all*
* ** posting eligibility requirements*
* ** prior to applying for any new position.*
* Acknowledge (
-2)

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* Job Description:

*
* At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

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* Job Description:

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* This job is responsible for consulting on corporate business continuity topics with clients. Key responsibilities include recommending and implementing solutions that protect the bank's assets and participating or leading business continuity initiatives and ongoing process activities (i.e., scenario analysis, plan development, testing, event management, and progress reporting/measurement). Job expectations include providing subject matter consulting support in audit and regulatory matters as needed.

In this role you will provide active Incident monitoring and Event Response support for Global Operations businesses. With a team spanning across India, US and UK time, this teammate will collaborate to resolve incidents and solve related problems. Key responsibilities include recommending and implementing solutions that protect the bank's assets and participating in business continuity initiatives and ongoing process activities (i.e., scenario analysis, plan development, event management, and progress reporting/measurement).

Job expectations also include providing subject matter consulting support in audit and regulatory matters as needed.

Responsibilities:

- Actively support the team to triage significant multi-FLU events, leveraging key support tools and references to ensure understanding and effective communication of potential impact to customers/clients experience, processes and/or other significant business disruption.

- This is a Response Monitoring role that requires teammates to be connected and engaged for their full assigned 8-hour shift to ensure consistent event monitoring coverage.

- Provide On-Call support for rotating Weekends and Holidays as needed.

- Drive results, by effectively consulting with business partners during response to events, and ensuring all stakeholders are accountable for any post event results.

- Support timely and accurate business communications, ensuring documentation of the incident is accurate.

- Use sound judgment to escalate incidents to senior leadership when required.

- Represent incidents in operational status and incident review meetings as well as post problem review and incident follow up.

- Interact effectively with teammates, management and partners and work with a sense of urgency.

- Conduct current-state risk-based assessments to develop business continuity management strategies and monitor the effectiveness following the implementation of the plan.

- Evaluate the performance of plans, processes, and programs at assigned organizational level, while assessing progress towards identified objectives.

- Help implement, monitor, and modify procedures for the effective response to incidents and the continuance of critical business services, based on testing and exercises of plans or actual events.

- Identify, validate, and escalate significant business continuity events…