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IT Support Specialist: MS, Jira & MDM
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-07-18
Listing for:
Welltower
Full Time
position Listed on 2026-07-18
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Welltower in Plano, TX seeks an IT Support Analyst to deliver end‑user IT support focusing on incident resolution and customer experience. The role involves hands‑on troubleshooting, MS365/Teams administration, MDM for iOS, and Jira Service Management for ticketing.
Key responsibilities include SLA‑driven incident handling, remote support, and knowledge‑base contributions. The ideal candidate has 3–5 years in a service desk and relevant certifications, with a bachelor’s degree or equivalent
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