Tier 3 -Engineer , Excellence in Operations; Onsite

Company Overview

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig‑speed broadband network and backed by 24/7 customer support, Comcast Business serves as the nation’s largest technology provider to small businesses and is a leading service provider to the Enterprise market.

Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and is one of the fastest growing providers of Ethernet services.

Engineer 4, Excellence in Operations is responsible for designing, configuring, deploying, monitoring, and troubleshooting LAN/WAN network infrastructure, including SD‑WAN, IP routers, switches, firewalls, telephony equipment, hardware, software, and communication services. This role works directly with customers to resolve network issues, optimizes network and system performance, and serves as a technical point of contact for internal engineers.

Location:

Plano, TX or Naperville, IL. Onsite requirement: 4 days per week. Must live within 50 miles of the office or self‑relocate. No relocation assistance available. Candidates must be authorized to work in the U.S. without employer sponsorship. Must be able to work nights and weekends, variable schedule(s), and overtime as necessary.

• Hands‑on SD‑WAN/IP router/switch/firewall/telephony customer‑premises equipment.
• Design, configure, and deploy LAN and WAN network connections, hardware, software and communication links and services.
• Optimize the network and systems services and troubleshoot any network performance issues.
• Responsible for the service provision and monitoring of the network infrastructure to company standards.
• Work directly with customers to troubleshoot and resolve network issues.
• Serve as a technical point of contact for other internal engineers.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance.

• 5 to 8 years’ experience with Fortinet routers (primarily); also Cisco and Juniper routers.
• Strong knowledge of internetworking designs and their applications and routing.
• Solid knowledge of Layer2 and Layer3 internetworking technologies.
• Extensive Firewall experience with Fortinet
  60F/80F, CiscoASA, JuniperSRX, CheckpointNG, etc.
• Extensive experience with Cisco switches and routers.
• Certifications:
  
  Fortinet Professional (required), Fortinet Expert (preferred), CCNA, CCNP, CCIE.

Bachelor’s Degree (preferred; experience may be considered).

Relevant work experience: 7‑10 years in network engineering.

Pay range: $90,784.82 – $ for Illinois. Base pay within this range is dependent on experience and other non‑discriminatory factors.

Comcast is an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.