Quality Engineer - Technology

Job Description

This job is responsible for testing and delivering complex software requirements to accomplish business outcomes, ensuring the testing strategy and processes are well-defined and continuously improved. Key responsibilities include establishing a test and automation strategy, creating common test frameworks, defining and managing test processes including test data generation, defect management and reporting. Job expectations include understanding and implementing internal/external mandate, ensuring compliance requirements are met on all levels of test environments, and manages traceability.

• Documents, revises, and maintains all automation program governance standards and routines
• Subject matter expert on all enterprise change management (ECM)
• Facilitator of enterprise toll-gating requirements for the community across Global Markets Tech
• Subject matter expert for automation for application management
• Responsible for tracking of automation program governance health metrics
• Distribute periodic updated metrics and engage with the tech teams to ensure timely correction of data quality issues
• Serve as liaison between the technology delivery leads , for all automation requirement and ensuring all deadlines are met and senior leadership is kept informed of progress
• Drive the management information and visualization tools development
• Capture key project metrics and information for executive level reporting
• Work with globally distributed teams to coordinate various types of information and projects
• Proactively manage risk metrics – focus on “at risk” or “exceeding threshold risks” – work with technology management to address root causes and remediate as required

• Creates and optimizes test processes including defect management and reporting
• Creates and optimizes test automation frameworks and use of test automation tools
• Leads test planning for complex features that span across the platform or multiple teams
• Creates a test automation strategy across the application stack (UI, API, and Backend, etc.)
• Ensures alignment and sign off for test cases from business and other stakeholders
• Manages test execution and resolves, communicates or escalates any issues that may result in test plan variance
• Designs test data and ensure data compliance requirements are met on all levels of test environments
• Lead end-to-end automation delivery programs (RPA, AI/ML, workflow platforms)
• Own planning, execution, and delivery governance
• Manage automation pipelines, prioritization, and backlog
• Ensure solutions are delivered on time, within scope, and within budget
• Drive continuous improvement and scalability

• 5+ years in test automation using Selenium Web Driver
• Proven experience leading large-scale automation programs
• Experience managing distributed/global teams
• Hands‑on exposure to end-to-end delivery lifecycle
• Strong experience in:
  • Selenium Web Driver (core)
  • Selenium Grid (parallel execution)
• Framework development:
  • Page Object Model (POM)
  • Data-driven / hybrid frameworks
• Automation languages:
  • Java (most common), Python, or C#
• API testing (Rest Assured, Postman)
• Basic SQL / database validation
• Experience in:
  • Agile / Scrum / SAFe delivery models
  • Waterfall (for enterprise programs)
• Ability to:
  • Define automation strategy & roadmap
  • Manage backlog, risks, dependencies
  • Track KPIs (test coverage, execution speed, ROI)
  • Strong stakeholder management and communication skills

• Recent GTO experience

• Analytical Thinking
• Business Acumen
• Influence
• Technical Strategy Development
• Test Engineering
• Automation
• Collaboration
• Solution Delivery Process
• Solution Design
• Stakeholder Management
• Agile Practices
• Application Development
• Architecture
• Dev Ops Practices
• User Experience Design

1st shift (United States of America)

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