Systems Administrator - SAP Business Objects

Role Overview

We are currently seeking a Systems Administrator – SAP Business Objects to join our team in Plano, Texas. This intermediate‑level role is focused on SAP Business Objects (BO) administration and infrastructure to support the Project Sunshine initiative, maintaining the stability, performance, and availability of BI platforms and supporting infrastructure.

• Administer SAP Business Objects BI platform environments (Development, QA, Production)
• Perform installation, configuration, upgrades, and patching of BO components
• Manage user access, roles, and security settings
• Monitor platform health including CMS, Web Intelligence, and scheduling services
• Troubleshoot system issues and optimize report performance

• Manage Windows/Linux server environments supporting BI platforms
• Support application servers, web servers, and middleware components
• Monitor system performance and ensure high availability
• Perform capacity planning and system patching
• Support disaster recovery and failover planning

• Provide L2/L3 production support for SAP BO and infrastructure issues
• Perform root cause analysis and implement corrective actions
• Monitor job schedules and ensure timely execution
• Track incidents using ITSM tools in alignment with SLAs

• Proactively monitor system health to prevent performance issues
• Optimize BO performance and system resource usage
• Recommend improvements to infrastructure scalability

• Implement system security and access controls
• Ensure compliance with healthcare regulations (e.g., HIPAA)
• Support audit requirements through documentation and logging

• Collaborate with data engineers and BI developers
• Support data platform modernization initiatives
• Enhance monitoring and automation practices
• Maintain documentation and runbooks

• 5 years of experience as a Systems Administrator or BO Administrator
• Experience with SAP Business Objects BI Platform (4.x preferred)
• Experience supporting enterprise production environments

• SAP BO components (CMS, Web Intelligence, CMC, Scheduling)
• Windows and/or Linux server administration
• Application/web servers (Tomcat, IIS)
• System monitoring and performance tuning
• Networking fundamentals

• Experience with SAP HANA or SAP data platforms
• Exposure to cloud environments (Azure, AWS)
• Experience with ETL tools or data integration workflows
• Healthcare industry experience

• High system uptime and platform stability
• Reduced incident resolution times
• Improved report performance
• Successful support of Project Sunshine deliverables

This position is eligible for company benefits including participation in medical, dental, and vision insurance, flexible spending or health savings account, AD&D insurance, employee assistance, participation in a 401(k) program, and additional voluntary or legally‑required benefits.

Starting pay range for this role is 67.96 to 88.11 W2. Actual compensation will depend on relevant experience, technical skills, and other qualifications.

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For EEO rights, pay transparency, and accessibility information, refer to  Please contact  for accommodation requests only.