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IT Help Desk Specialist — First-Line Tech Support
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-07-21
Listing for:
Jobtailor
Full Time
position Listed on 2026-07-21
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Jobtailor in Plano, TX seeks a dedicated Technical Support Specialist to provide first‑level end-user assistance for technology issues. You will use remote control tools to diagnose problems, log incidents, and document interactions while escalating when required.
The role emphasizes strong communication, experience with Windows environments, and familiarity with hardware like Dell/HP/Lenovo. ITIL training and call center exposure are a plus, with opportunities to mentor others and improve
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