Sr. Release Engineer & Administration Manager; Salesforce

Sr. Release Engineer & Administration Manager (Salesforce)

Job Overview

Sr. Release Engineer & Administration Manager (Salesforce) is responsible for owning the end‑to‑end Salesforce release lifecycle and core platform administration. This role serves as a technical expert and execution leader, ensuring reliable deployments, platform stability, and strong governance across a complex Salesforce ecosystem.

• Dev Ops & Release Management
  • Manage Dev Ops across multiple Salesforce orgs including pipelines, environments, and promotion paths.
  • User stories, commits, and deployment artifacts.
  • Automated validations, test level enforcement, and rollback strategies.
  • Define and enforce branching and deployment strategies aligned with Dev Ops best practices.
  • Manage release cycles, including planned releases, hotfixes, emergency fixes, and freeze windows.
  • Ensure all deployments meet quality gates (test coverage, static code analysis, approvals).
  • Troubleshoot Copado deployment failures, conflicts, and metadata issues.
  • Partner with Copado support and Salesforce teams for upgrades, enhancements, and best practices.
  • Act as senior technical advisor to product, development, QA, and business teams on release feasibility and platform constraints.
  • Participate in design and planning discussions to influence solutions that align with release strategy and platform best practices.
  • Lead Salesforce administrative operations, including user provisioning, roles, profiles, permission sets, security controls, MFA, login IP relaxations, audit logging, monitoring, and compliance support.
  • Perform advanced Salesforce administration across applicable clouds (Sales, Service, Experience, Industry).
  • Design and maintain scalable configurations including objects, fields, automation, validation rules, flows, and security controls.
  • Coordinate Salesforce seasonal releases and mandatory platform updates.
  • Ensure compliance with enterprise security, audit, and data protection requirements.
  • Own operational runbooks and incident response for Salesforce production issues.
  • Support audits and internal controls by ensuring changes align with governance, security, and compliance requirements.
• Environment Strategy & Platform Stability
  • Own Salesforce environment strategy (Dev, SIT, UAT, Pre‑Prod, Prod).
  • Govern sandbox creation, refresh schedules, and data seeding strategies.
  • Manage forward and backward promotions using Copado while keeping multi‑orgs in sync.
  • Oversee production deployment users, access provisioning, and segregation of duties.
  • Ensure platform changes are deployed with minimal disruption and clear communication to stakeholders.
  • Identify opportunities to improve release efficiency, automation, and reliability.
  • Evaluate and recommend Salesforce Dev Ops tools, processes, and best practices.
  • Establish and track operational metrics such as deployment success, defect escapes, and rollback.
  • Stay current on Salesforce seasonal releases, Dev Ops advancements, and platform changes.

• Minimum 8 years progressive IT experience with 5+ years on the Salesforce platform and supporting enterprise‑scale Salesforce implementations with multiple stakeholders.
• Experience with Copado Dev Ops tool in an enterprise environment.
• Bachelor’s degree in Information Systems, Computer Science, Engineering or related discipline.
• Salesforce + Copado certification is a plus.
• Proven experience managing Salesforce releases using Copado across multiple teams and orgs.
• Strong knowledge of Salesforce metadata and deployment dependencies;
  Copado pipelines, user stories, and quality gates; CI/CD concepts and release governance.
• Strong ability to analyze system requirements and design effective data solutions.
• Strong troubleshooting skills with the ability to resolve complex release issues.
• Exceptional attention to detail and quality.
• Ability to work autonomously and in a team environment.
• Excellent communication skills, with ability to influence without authority.
• Excellent interpersonal skills to collaborate with cross‑functional departments.
• Strong orientation toward results coupled with reputation for integrity, creativity and good judgment.
• Must be able to challenge existing…