More jobs:
IT Specialist
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-07-25
Listing for:
SubroSmart
Full Time
position Listed on 2026-07-25
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, HelpDesk/Support
Job Description & How to Apply Below
Company Description
We are seeking a talented and experienced IT Specialist to join our team. This role is ideal for someone with strong technical troubleshooting skills and deep experience managing Microsoft 365 environments while providing high-quality end-user support.
Experience RequiredMinimum 7+ years of hands-on IT support experience
Key Responsibilities- Provide Tier 1-2 helpdesk support for users across hardware, software, and network issues
- Administer and manage Microsoft 365 / Office 365 (Exchange Online, Teams, SharePoint, One Drive, Entra /Azure AD)
- Manage user accounts, permissions, licensing, and security policies
- Support Windows workstations, laptops, printers, and mobile devices
- Troubleshoot email, authentication, and collaboration platform issues
- Work with ticketing systems and IT management tools
- Assist with endpoint management, patching, and device compliance
- Maintain documentation and support IT operations
- Strong knowledge of Microsoft 365 administration
- Experience with Active Directory / Entra
- Solid understanding of networking fundamentals (DNS, DHCP, VPN, TCP/IP)
- Experience with common IT support tools, RMM platforms, and ticketing systems
- Excellent troubleshooting and communication skills
- Power Shell scripting experience preferred
- Microsoft or CompTIA certifications a plus
- Experience in cloud environments Dallas / Ft Worth area to join our team.
The company is dedicated to fostering innovation, excellence, and providing a supportive work environment. With a strong reputation, our organization focuses on delivering exceptional services to clients across various sectors. Join a team where your expertise will contribute to impactful and meaningful outcomes.
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