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Support Operations Lead – IT Help Desk & Laptop
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-07-29
Listing for:
Capital One Group
Full Time
position Listed on 2026-07-29
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Capital One is seeking a Principal Coordinator, Support Operations to join the Plano team. The role focuses on customer-focused technical support, with emphasis on Windows 10, Macs, and mobile devices, and involves intake calls and cross-training across peers.
You will contribute to site-level readiness and process improvements while collaborating with the site lead and peers to ensure smooth support operations.
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