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NGFW Support Engineer — Cybersecurity Troubleshooter
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-07-30
Listing for:
Palo Alto Networks, Inc.
Full Time
position Listed on 2026-07-30
Job specializations:
-
IT/Tech
Technical Support, Cybersecurity, IT Support
Job Description & How to Apply Below
Palo Alto Networks, Inc. in Plano, Texas is seeking a skilled Technical Support Engineer who will be instrumental in ensuring customer success within the cybersecurity sector. In this dynamic role, you will diagnose and resolve post‑sales technical challenges while collaborating closely with customers and internal teams.
Your role will include engaging in cross-functional collaboration, managing customer support cases, and contributing valuable insights into our internal knowledge base. A strong background in network operations and troubleshooting is essential.
The position offers a competitive salary range starting from $88,400 to $143,000 annually, with additional benefits and potential stock options.
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