Senior Data Analytics & Service Operations Specialist
Job in
Plano, Collin County, Texas, 75086, USA
Listed on 2026-08-01
Listing for:
Samsung Electronics Perú
Full Time
position Listed on 2026-08-01
Job specializations:
-
IT/Tech
IT Specialist, Business Systems & Technology Analysis, Data Analyst
Job Description & How to Apply Below
Samsung Electronics America, Inc. in Plano, TX, is seeking a Sr. Specialist in Service Operations to strengthen service delivery through strategy, process checks, and field audits. You will drive KPI management and coordinate with regional teams to optimize service performance.
The role emphasizes data-driven decision making, AI/automation familiarity, and a strong Excel/BI background to improve customer satisfaction and reduce costs across nationwide service operations.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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