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Senior Cybersecurity Support Engineer

Job in Plano, Collin County, Texas, 75086, USA
Listing for: Palo Alto Networks
Full Time position
Listed on 2026-08-03
Job specializations:
  • IT/Tech
    Cybersecurity, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 103400 - 167200 USD Yearly USD 103400.00 167200.00 YEAR
Job Description & How to Apply Below

Palo Alto Networks is seeking a Senior Technical Support Engineer to drive customer success in cybersecurity. You will address complex post‑sales challenges, analyze data across factors, and articulate issues to both technical and non‑technical audiences.

You will serve as a designated customer advocate, delivering tailored support including weekly reviews, root‑cause analyses, upgrade planning and quarterly business reviews, while helping customers enhance their security posture.

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Position Requirements
10+ Years work experience
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