Knowledge Management Specialist
Job in
Plano, Collin County, Texas, 75023, USA
Listed on 2026-08-05
Listing for:
Artech
Full Time
position Listed on 2026-08-05
Job specializations:
-
IT/Tech
M365, SharePoint & Power Platform, Information & Knowledge Management
Job Description & How to Apply Below
Knowledge Management Specialist
In this role, you will help
*** employees find, trust, and reuse critical business knowledge by improving the structure, quality, governance, and searchability of AKARI, ***'s Knowledge Management Platform, My Toolbox, ***'s Intranet, and related SharePoint-based knowledge sources. You will partner with AKARI stakeholders and My Toolbox SharePoint site owners to support content lifecycle management, site onboarding, training, troubleshooting, governance, adoption, and hands-on SharePoint Online configuration.
Key Responsibilities:
- Knowledge Management, Governance & Content Quality
- Stakeholder Support, Training & Adoption
- SharePoint Administration, Findability & Lifecycle Management
- User Experience & Content Placement
Requirements:
Qualifications/ What you bring (Must Haves) – Highlight Top 3-5 skills:
- Bachelor's degree in Knowledge Management, Business Administration, Information Systems/Management, Computer Science, UX Design, Organizational Development, Data/Business Analytics, or equivalent experience OR 5 years with Knowledge Management experience.
- 3–5 years of experience in knowledge management (any tool), content strategy, intranet management, digital workplace operations, or a related specialist/practitioner role.
- Hands-on experience configuring and maintaining SharePoint Online sites, pages, libraries, lists, metadata, views, permissions, navigation, web parts, and content lifecycle settings.
- Experience with content lifecycle management, governance, audits, review cycles, ownership models, version control, archival, and retirement practices.
- Strong understanding of metadata, taxonomy, search fundamentals, information architecture, and content findability.
- Strong communication and proactiveness, facilitation, stakeholder management, organization, prioritization, and customer support skills.
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