Microsoft 365 Productivity Trainer

Digital Dojo is seeking a hands-on Microsoft 365 trainer and adoption consultant to help guide Client's workforce to use collaboration and productivity tools with confidence.

• The role focuses on practical enablement for Teams, SharePoint, One Drive, and related M365 productivity topics, with general Copilot skills included as the Microsoft 365 experience evolves.

Approximate workload percentages are estimates.

• Actual balance will flex based on Digital Dojo priorities, class demand, new M365 releases, and consultation volume.

Design, update, and deliver live virtual classes and workshops across M365 productivity topics.

• Facilitate demos, Q&A, follow-up resources, and recordings where appropriate.
• 1:1 / team consultation and adoption coaching:
  Approx. workload 30% Provide practical coaching through individual consults, small-group support, and written guidance.
• Help users translate tool capabilities into better work habits, collaboration patterns, and team workflows.
• For example, advise teams on SharePoint site ownership/maintenance, design, modern web parts, permissions concepts, and document collaboration, file sharing, external collaboration, and adoption practices across the M365 cloud.
• M365 updates, training impacts and escalation support:
  Approx. workload 15% Stay current on Microsoft 365 releases, updates and changes, identify training impacts, coordinate with product/technical teams, and route issues or escalations appropriately.
• Learning content, job aids & resource curation:
  Approx. workload 10%: Create and maintain facilitator guides, quick reference guides, one-pagers, short demos, self-service resources, and curated links from internal and external sources.
• Change enablement, communications and communities:
  Approx. workload 10%: Support adoption campaigns, Viva Engage/community responses, champion-style enablement, stakeholder communication, and change management activities that move users from awareness to confident use.
• Program coordination, schedule support & reporting:
  Approx. workload 5%Maintain class schedules, registration details, Planner tasks, feedback summaries, attendance metrics, and team updates.
• Primary Training and Consultation Topics: The person in this role should have expertise in the following areas:
• Teams:
  Core Teams collaboration, chat and channels, meeting best practices, conference room technology, meeting notes/recaps, practical meeting facilitation, breakout rooms, hybrid meetings.
• SharePoint:
  Modern site design, site creation from scratch, web parts, design tips, document libraries, permissions and site management/maintenance, file collaboration, videos in SharePoint, and practical site-owner guidance.
• One Drive & cloud files:
  Personal cloud workspace, file storage, sharing, desktop sync and shortcuts, co-authoring, organizing files across Teams, SharePoint, and One Drive.
• M365 productivity workflows:
  Searching across the M365 cloud, organization/sharing/collaborating patterns across the Microsoft ecosystem, file lifecycle best practices, and external sharing/collaboration.
• Planner, Loop, Outlook, Bookings, Windows 11:
  Task and project planning, collaborative ideation, calendar/meeting productivity, appointment scheduling, and relevant Windows 11 productivity features.
• Copilot awareness as a complement:
  General Copilot learning and responsible tool-choice guidance as it connects to the Microsoft 365 ecosystem.

Looking for someone who has 5 plus years of experience training, supporting, consulting, or enabling end users on Microsoft 365 collaboration and productivity tools in a corporate environment.