Lead Infrastructure Engineer

Job Description

Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.

Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.

As a Lead Infrastructure Engineer at JPMorgan

Chase within the Corporate Sector – Chief Technology Office (CTO), you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise.

• Applies technical expertise and problem-solving methodologies to projects of moderate scope and executes creative solutions for design, development, and technical troubleshooting for problems of moderate complexity
• Apply strong technical judgment and structured problem-solving to deliver infrastructure changes end-to-end for BI platforms across Windows/Linux and AWS/SaaS environments.
• Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.
• Lead a workstream spanning core infrastructure domains (cloud networking/connectivity, compute/storage, load balancing, DNS, certificates/TLS), managing scope, dependencies, risk, and status.
• Partner with security, IAM, network, SRE/operations, and vendors to architect and implement scalable, resilient solutions and platform modernization.
• Automate and standardize delivery using Infrastructure as Code and repeatable build/deploy practices.
• Troubleshoot moderately complex cross-domain issues (SSO/auth, network connectivity, OS/platform performance, application-to-data-source latency) and drive root cause to resolution.
• Evaluate upstream/downstream dependencies and deliver safe change plans (testing, phased rollout, backout) to minimize impact for a large user base.
• Build in security and compliance controls (least privilege, vulnerability remediation, encryption, audit-ready logging) and maintain runbooks/operational documentation.
• Contribute to an inclusive, respectful team culture through clear communication, collaboration, and knowledge sharing.
• Applies reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations.

• Formal training or certification on infrastructure engineering concepts and 5+ years applied experience
• Deep knowledge of one or more areas of infrastructure engineering such as: hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience or performance assessments
• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.
• Deep knowledge of cloud infrastructure and multiple cloud technologies with the ability to operate in and migrate across public and private clouds
• Deep knowledge of one specific infrastructure technology and scripting languages (e.g., Scripting, Python, etc.)
• Drives to continue to develop technical and cross-functional knowledge outside of the product
• Deep knowledge of cloud infrastructure and multiple cloud technologies with the ability to operate in and migrate across public and private clouds;
  Experience supporting enterprise-grade, third-party platforms in production, including vendor engagement, upgrades, and operational troubleshooting.
• Hands-on experience operating Windows and Linux environments (system services, logging, patching, access controls, and performance troubleshooting).
• Proficiency with infrastructure automation (Infrastructure as Code and scripting) and building repeatable deployment/operational patterns;
  Experience with observability and monitoring (metrics/logs/traces), alerting, and using telemetry to drive stability/performance improvements.
• Strong incident management skills, including clear communications during high-severity events and high-quality post-incident documentation with actionable remediation;
  Demonstrated ability to lead cross-team delivery: translating requirements into technical designs, managing dependencies, and driving execution in a controlled/change-managed…