Site Reliability Engineer

Site Reliability Engineer (SRE) Lead

Genesis
10 is currently seeking a Site Reliability Engineer (SRE) Lead for a hybrid position (3 days onsite per week) with a Global Financial Institution located in Plano, TX or Charlotte, NC. This is a 12+ month contract opportunity.

This role will lead reliability engineering for high-scale messaging platforms, including IBM MQ and Kafka environments. The ideal candidate will drive platform reliability, observability, and operational excellence by implementing SRE best practices. This position combines production engineering, platform security, and ownership of large-scale, distributed messaging runtimes to support a high volume of message throughput.

• Leading reliability engineering for high-scale messaging platforms supporting tens of thousands of runtimes and high-volume message throughput
• Driving EOL remediation, patching, and stabilization across MQ queue managers and Kafka clusters
• Implementing SRE best practices such as SLIs/SLOs focused on message delivery, latency, and availability, and incident management, escalation, and postmortem culture
• Enhancing observability and monitoring for messaging flows, queue depths, lag, and throughput
• Designing proactive fault detection and auto-remediation strategies (e.g., DLQ handling, backlog mitigation, failover recovery)
• Building resilient messaging platforms capable of supporting real-time, event-driven workloads
• Supporting global production messaging environments with on-call rotation and escalation ownership
• Partnering with engineering, application, and security teams to ensure reliability, scalability, and secure message transport

• Strong experience in Site Reliability Engineering / Production Engineering
• Hands-on expertise with IBM MQ (queue managers, clustering, channels, DLQ management) and Kafka / Confluent platform (topics, brokers, partitions, consumer groups)
• Experience with large-scale distributed messaging systems and runtime management
• Deep understanding of system reliability, scalability, and high availability design
• Deep understanding of messaging reliability patterns (guaranteed delivery, retry handling, replay, ordering)
• Deep understanding of incident management, root cause analysis, and problem management
• Experience with observability tools (Dynatrace, Splunk, Prometheus, Grafana) for messaging platforms
• Experience with event and anomaly detection in high-volume systems
• Strong scripting/automation skills in Shell, Python, or Power Shell
• Experience managing Linux/Unix and Windows production environments
• Knowledge of event-driven architecture and messaging-based integration patterns
• Understanding of messaging platform security (TLS, certificates, channel auth, encryption) and vulnerability remediation
• Excellent troubleshooting skills in high-pressure, real-time environments (e.g., message backlog, latency spikes, connection failures)
• Experience implementing SRE frameworks (SLIs, SLOs, error budgets) specifically for messaging workloads

• Familiarity with Kubernetes / containerized messaging platforms
• Experience with Kafka ecosystem components (Schema Registry, Connect, Streams)
• Experience with IBM MQ advanced features (Native HA, clustering)
• Exposure to AI-driven operations (AIOps), anomaly detection, or automated remediation
• Exposure to large-scale messaging modernization or migration programs
• Messaging or middleware certifications (IBM MQ, Kafka, or equivalent)
• Experience in regulated environments (e.g., financial services)

Pay range: $63.68 - $71.68 per hour

Only candidates available and ready to work directly as Genesis
10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!