Customer Solutions Intern Plano,Texas, Sales Posted ago
Listed on 2026-08-30
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IT/Tech
AI Business & Operations, AI Engineer (Applied/Software)
Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E-3's, O-1's, and TN's. Ericsson also does not hire F-1's working on CPT or EAD for this position.
Customer Solutions Intern
Location:
Plano, TX
Duration: 12 weeks
Start Date:
May 25, 2027
Ericsson is seeking a Customer Solutions Intern to join the CTO organization supporting CU Hyperscalers and Regional Carriers. This is an exciting opportunity for a Bachelor, Master’s or PhD student who wants to work at the intersection of next-generation mobile networks, AI and Physical AI, cloud technologies, automation, and business strategy. You'll develop hands-on experience supporting technology leaders, exploring emerging innovations, and helping shape the future of connectivity and digital transformation.
Our purpose is to create connections that make the unimaginable possible.
Every day, we use creativity, expertise, and technology to solve some of the world's greatest challenges and elevate opportunities that once seemed impossible.
What You Will Do:- Support enablement of emerging technologies, including 5G/6G, AI, cloud-native platforms, automation, and network[SS1.1] evolution.
- Assist with technology strategy initiatives, customer-focused innovation projects, and practical insights that inform roadmap discussions.
- Help evaluate industry trends and prepare clear summaries, recommendations, and presentations for technical and business stakeholders.
- Collaborate with CTO team members on network transformation, innovation, automation, standardization, regulatory perspectives and technology planning activities.
- Use AI-enabled tools to analyze information, identify trends, summarize findings, and improve productivity across technical projects.
- Gain exposure to customer engagement, technology leadership, and how strategic technology decisions shape business outcomes.
- Currently enrolled as a Bachelors, Master's, or PhD student in Computer Science, Electrical Engineering, Telecommunications, Computer Engineering, Data Science, Artificial Intelligence, Machine Learning, Systems Engineering, Network Engineering, Cloud Computing, or a related technical field.
- Strong interest in telecommunications, wireless networks, cloud technologies, AI, automation, and emerging technology trends.
- Analytical mindset with the ability to research complex topics and translate technical concepts into clear, practical insights.
- Strong communication skills, with the ability to collaborate across technical and business teams.
- Experience with data analysis, scripting, programming, AI tools, network technologies, or technology research is a plus.
- Foundational understanding of IP networking concepts, including IPv4/IPv6, TCP/IP, Ethernet, subnetting, VLANs, and basic network troubleshooting. Familiarity with switching and routing principles, network architectures, and routing protocols is a plus. Exposure to optical and transport networking, fiber-optic communications, DWDM, OTN, or optical network design and operations is a plus.
- Cisco CCNA, Juniper JNCIA, or equivalent networking certification is appreciated but not required; relevant coursework or hands‑on experience is also valued.
- Curiosity, initiative, and a passion for solving challenging problems that help shape the future of connectivity and digital innovation.
At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson…
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